Rochdale Online - Jobs


Customer Services Advisor

Salary: £17,000 - £19,000 DOE Per Year

Full Time
Location: Rochdale
Hours: 8.30am-5.00pm

Northern Employment Services Ltd

Customer Service Advisor


£17,000 - £19,000pa DOE

Immediate start

Permanent opportunity


Our client are a specialist ecommerce business and they urgently require an experienced Customer Services Advisor to join their already established team.


Previous customer service experience is essential for this role.


Duties will include:

Administration / data inputting & CRM Management

Responding to customer service emails

Answering customer service telephone enquiries

Assist customers with product queries

Processing refunds

Processing customer returns



Must be IT Literate and conversant with Microsoft Office

Excellent attention to detail

Ability to solve problems effectively

You will need to be able to work in a team

You must be prepared to undertake professional training


Hours of work: 8.30am – 5.00pm Monday to Friday


As an ecommerce business they operate 365 days a year and as such flexibility will be required at certain times as occasional weekend & Bank Holiday work will be required.


Please note: only shortlisted candidates will be contacted.

Contact: Lucy Crampton
Northern Employment Services Ltd
Townhead Court
148 Yorkshire Street
OL16 1LD
01706 869444

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