Student support now essential at universities

Date published: 12 August 2015


Over a third (34%) of current students and graduates have said they based their university choice on student engagement levels and student satisfaction, according to a new study.

Maintenance grants have now been slashed for all students and over half of the Universities in the England and Wales now charge undergraduates the maximum of £9,000 per year.

Despite this, UCAS figures reveal that over half a million students secured a place in higher education last year, there has also been a 2% increase in the total number of applicants in 2015, meaning student support is increasingly important for prospective undergrads.

The figures showed two in five (38%) believe university is not just about gaining a degree; it’s also the social engagement that their prospective choice of university has to offer. With the graduate market now more competitive than ever, it is essential that universities recognise the importance and value of both academic curriculum and co-curricular activities.

When asked about extra-curricular activities on offer, a shocking 59% said their university did not offer a good variety of non academic pursuits. Despite this, almost a third (28%) said that joining a society whilst studying benefitted them in the future. Not only does it show employers an appetite and capability to go above and beyond, it also increases student satisfaction levels.

Vice chancellor, Professor Hilary Lappin-Scott from Swansea University said: "It is important to remember that student experience is very important, so look for a university which has plenty of clubs and societies to join."

"Even if you haven’t made the grades you were hoping for, the most important advice is not to panic. There are likely to be plenty of opportunities for you to go on to University.”

A record 61,300 people were accepted through clearing in 2014, which is an increase of 8,000 since 2013 - yet the results show that staggeringly over half (55%) were not aware of the clearing process and what it involves.

Astoundingly, 17% believed that clearing only applied to those who didn’t get the grades they needed for their selected university. Clearing is however available to a variety of different students. It offers mature students an opportunity to apply for their chosen course, people with higher grades than they originally anticipated and international students. It allows people to still receive high levels of student support – even if it isn’t originally their first choice of university.

Professor Hilary Lappin-Scott from Swansea University added: "Make sure you do some research, look at the courses available, even if they are not subjects that you had originally thought of studying one of them could still be right for you. It’s a good idea to discuss your options with family and friends, and your school or college. Location is also important - be sure to make a personal visit; check out the accommodation, facilities, and local area. Talk to tutors to find out more about the course you are interested in. You should be able to talk to current students too, to find out what they have to say about their university.”

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