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Customer Service - Continuous Improvement

Salary: £19,000 - £20,000 plus Bonus Per Year

Ref: KRFK183
Permanent
Full Time
Location: Bury


Recruitment Solutions (NW) Ltd

Job Title; Customer Service - Continuous Improvement

Location; Bury

Salary £19,000 - £20,000 plus benefits including personal performance bonus

Consultants; Karen Reynolds and Finola Kelly

With our Client we are looking to appoint an experienced Customer Service Executive who is experienced and passionate about Continuous Improvement and providing the highest levels of Customer Service at all times.

Reporting to the Head of Customer Service we are looking to appoint a character who will act as a 'senior' within the team. We are also looking to appoint someone who has a passion for delivery of the highest levels of Customer Service at all times and be someone who with the Business and Customer Service Manager will constantly seek Continuous Improvement.

On a day to day basis you will work across;

  • being first point of contact for Customers on the Telephone and Email
  • be capable of identifying needs through questioning and building rapport
  • be capable and able of building and maintaining long lasting and successful Customer relations
  • work alongside Account Managers - offering opinions and being prepared to share information

This role is for a character who is self motivated and driven. You will also need excellent Administration and Communication skills.

FOR AN INFORMAL DISCUSSION ABOUT THIS ROLE PLEASE CALL RECRUITMENT SOLUTIONS (NW) LTD and ask to speak to Karen Reynolds or Finola Kelly - we are on 01706 712388.

WE REGRET TO ADVISE THAT WE ARE UNABLE TO RESPOND TO CANDIDATES WHO ARE NOT SHORTLISTED FOR THIS ROLE.


Contact: Karen Reynolds / Finola Kelly
Recruitment Solutions (NW) Ltd
35 Church Stile
Rochdale
OL16 1QE
01706 712388

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