Rochdale Online - Jobs


Customer Service Advisor - 6 month contract

Salary: £17,000 Pro rata Per Year

Ref: LCVR03318
Full Time
Location: Rossendale

Recruitment Solutions (NW) Ltd

Our Client is currently looking to appoint an experienced and enthusiastic Customer Service Advisor to join their busy and growing team, initially based on a 6 month fixed contract - this could be reviewed upon completion of the initial contract 

The main purpose of the role is to handle Customer and Client calls and assist across various queries / tasks including the following;

  • Accurate and efficient Order Processing 
  • Query and complaint management and resolution
  • Liaise with Suppliers to check and update Customers on order and delivery status 
  • Management and maintenance of Customer portals as required
  • Deal with any after-sales queries or disputes through to effective resolution
  • Complete any ad-hoc Administration duties as required 

This is a fast paced team / department so you must be able to hit the ground running - previous experience in a Customer Service based role is essential 

Our Client offers an excellent working environment and on-site parking is available. Working hours Monday - Friday, shifts between 8am - 5.30pm - no weekends


We regret that only shortlisted candidates will be contacted 

Contact: Louise O'Brien
Recruitment Solutions (NW) Ltd
35 Church Stile
OL16 1QE
01706 712388

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