Passengers play their part in prevention

Date published: 25 June 2020

Public transport passengers in Greater Manchester are being urged to continue playing their part in stopping the spread of coronavirus, after responding positively to the government’s face covering direction.

Transport bosses are thanking passengers that have complied during the first week, but are reminding those still travelling without a covering of their responsibility to protect themselves and others.

Officers from the Greater Manchester Police Transport Unit, British Transport Police and TravelSafe officers who regularly patrol the network will also be encouraging passengers to follow the new rule.

As a last resort, they can issue a £100 fine to any passenger who doesn’t have a justifiable reason not to be wearing a face covering and who then refuses to comply when asked not to board a vehicle or to leave a vehicle if already on board. Failure to pay the fine is a criminal offence.

There are several exemptions, including children under the age of 11, anyone with a disability or condition which means they are unable to wear one, transport staff and emergency services.

A new Journey Assist card has also been launched by TfGM to help those who are exempt from wearing a face covering.

The card, which can be downloaded to a device or printed off and used as a flash pass, is available by contacting TFGM’s customer team on 0161 244 1000 or you can request one through the TfGM website contact form:

The card will also be available in Travelshops across Greater Manchester. Passengers who carry Journey Assistance cards from transport operators can continue to use them also.

A face covering isn’t the same as a surgical face mask. It can be a scarf or bandana, or can be made at home. A supply of spare coverings is available from Travelshops but customers should provide their own where possible.

DfT guidance states that public transport drivers are exempt from wearing face coverings as it can affect their ability to drive. They are enclosed in their cabs or behind screens in most cases and are following all other hygiene precautions laid down by their employers for controlling coronavirus.

Passengers who must make essential journeys are still being encouraged to walk or cycle where possible and avoid peak times. Anyone who must use public transport is still being advised to plan their journey in advance, allow extra time to travel and be prepared to wait for the next service if one is full.

For information on public transport across Greater Manchester visit, call 0161 244 1000 (7am-8pm, Monday to Friday, and 8am-8pm at weekends and bank holidays) or follow @OfficialTfGM on Twitter.

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