Healthwatch Rochdale launches new text message service so you can easily share experience of health and care services

Date published: 17 June 2021

You can now text local health watchdog Healthwatch Rochdale to share your experience of using health and social care services in the borough.

As well as being able to give feedback via their website, email and over the phone, the new text messaging service will allow residents to share feedback quickly and easily wherever they are.

Kate Jones, Healthwatch Rochdale Chief Executive Officer, said: “Our new text messaging service gives local people the opportunity to share feedback with us quickly and easily.

“You can still speak to us over the phone if you need information and advice or have a more complex issue, but the text service will be a quick, easy option for people to leave their feedback with no fuss.

“We believe that the text service will be a popular addition to our current feedback collection methods, and we look forward to hearing from more people in the Rochdale borough.”

Healthwatch Rochdale is part of the national Healthwatch England network, established in 2013 by the government. Its main purpose is to give Rochdale borough residents a stronger voice in influencing and challenging how health and social services are provided, using your experiences of local health and care services to shape future services, locally and nationally.

Healthwatch Rochdale also provides information and advice about local health and care services and what is available locally for people.

You can share your feedback with Healthwatch Rochdale in the following ways:

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