Rochdale Town Centre Employee of the Year 2009
Nominee: Graham Hurst - Mecca Bingo
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Graham Hurst
Nominated by Gary Taylor, Manager
Mr Taylor said: "Graham knows the meaning of “having a sense of responsibility” to his employer, his fellow work colleagues and the customers, he always manages to carry out his work with a good sense of humour and a smile on his face. Graham who works full time at Mecca can be found on the car park in all kinds of weather at 8.30am. He makes sure that it is clean and tidy, he also helps to stop the garden area from becoming overgrown as well as being on hand to help and advise any motorist wanting to park. Graham can often be found inside the building as well. He helps to provide excellent customer service to all our members. Nothing is too much trouble for him whoever might ask for help. It may be washing up in the kitchen, waiting on clearing table’s right through the whole spectrum of tasks to ensure a good customer experience to all that enter.
Graham regularly goes above and beyond the call of duty by buying sweets on his way to work to offer to the customers when they arrive."