Highfield Hospital rated Outstanding in CQC inspection report

The Highfield Hospital has just received an 'Outstanding' rating from the CQC

Rochdale's Highfield Hospital, part of Circle Health Group, has been rated as 'Outstanding' by the CQC, the national healthcare watchdog.

The 43-bedroom hospital was noted for how well staff worked together and had great pride in the delivery of care to patients, plus safe, effective and well-led services.

In addition, the CQC noted that the hospital’s programmes, “were above and beyond standard clinical expectations and reflected a working culture focused on developing effective care.”

The independent regulator for the Care and Quality Commission (CQC), also praised the way staff involved patients and families throughout their treatment. The inspectors further noted that this had directly helped patients make better and more informed decisions about their care.

The report, published in August also highlighted a strong culture of openness and a commitment to solving issues in a collaborative and proactive way.

Sean Crooks, executive director of The Highfield Hospital, said: “I am overwhelmingly proud for the hospital, the patients and most importantly our team. The Highfield team are passionate, honest, and motivated to drive improvement continuously. The report reflects the agility, autonomy, and drive to always do better. Achieving an ‘Outstanding’ rating reflects the contribution from every single person in the hospital and the ambition to make The Highfield the employer of choice in the local area and the first choice for our patients.”

The CQC regulates private hospitals to the same level as NHS hospitals, looking at how well providers perform in five ‘domains’ from patient safety to overall hospital management and the inspectors who visited The Highfield noted that the way the team at the hospital had engaged with them had been important in securing the rating of the hospital.