Zen Internet has won its eleventh PC Pro Best ISP award

Richard Tang, Managing Director, Zen Internet

Zen Internet has been awarded PC Pro Best ISP for the eleventh time.

These awards are the most comprehensive guide to customer support and product reliability in the UK and Europe and are compiled from the UK’s largest independent survey of IT customer satisfaction.

Zen Internet achieved 97% for customer support, 97% for reliability, 83% value for money, 91% for speed and 97% for recommending to a friend, with an overall score of 93%.

Tim Danton, PC Pro, said: “Congratulations to Zen Internet. For the 11th consecutive year, it’s picked up PC Pro’s reader-voted Excellence Award for the best broadband in the UK. It’s batted aside big players such as BT and Virgin Media for more than a decade, and even managed to improve on last year’s stellar scores. This year, it topped rivals by a solid ten percentage points overall, and by even more of a spread in key categories such as customer support and reliability.”

Richard Tang, Managing Director Zen Internet, said: “It’s fantastic to have won this award for an amazing eleven years running. Our mission is to provide the best ISP service in the UK, and would like to thank all of our customers for their continued support, especially those who took the time to vote for us.

“It is the hard work and commitment of the entire team at Zen, especially our Technical Support and Customer Services teams that has given us our success at the PC Pro awards over the last eleven years. At Zen we have remained focussed on providing quality products backed by excellent customer service and believe that this provides real value for our customers.”